Tech Support Scam

The FTC is warning of another tech support scam making the rounds. If you get a phone call, email, or pop-up ad offering to fix a supposed problem with your computer, you might keep this in mind: “If it ain’t broke, don’t fix it.” Because there’s a good chance that call is a tech support scam.

  • Don’t give access to your computer to anyone who contacts you.
  • Never give your credit card or financial information--or your passwords--to anyone who calls asking for them.
  • Hang up on anyone who pressures you to pay for a computer security product or service. If you have concerns about your computer’s security, call a reputable computer security company using a number you know is really theirs. If you need to check a company out, search its name online with words like “review”, “complaint”, or “scam”.

F&M Security Tip: Keep software, particularly your web browser, up to date so that attackers cannot take advantage of known problems or vulnerabilities. Many operating systems offer automatic updates. If this option is available, you should enable it.

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